Shipping policy

Delivery of digital files

Every item is supplied as a PDF. We do not ship products by post or charge a delivery fee for these files. The product description identifies the content and language before purchase.

The order confirmation is sent to the email address given at checkout. When the file is released after payment, use the download link shown in the confirmation or in the separate delivery email. A device with a PDF reader and internet access is required to download the file.

If the message does not arrive, check your spam folder and the email address on the order. Contact support@horizondawn.site with the order number and title if you still need help. Please do not send your full payment details. Cancellation and remedies are explained in the refund policy.