Refund policy

Cancellation and refunds

If you are a UK consumer, you generally have 14 days from the date of your contract to cancel a purchase of digital content. If you expressly ask us to supply the file immediately and acknowledge that doing so ends your cancellation right, that right may end when supply begins. If this condition has not been met, your statutory cancellation rights remain.

To cancel, email support@horizondawn.site with an unequivocal statement. You may write: I give notice that I cancel my contract for [title], ordered on [date]. My name is [name], and my order number is [number].

If a file is missing, inaccessible or not as described, contact us with your order number and the title. We will help restore access or provide the remedy you are entitled to. Any refund due will be returned to the original payment method within the applicable statutory period. Your statutory rights are unaffected.